We build narrative strategy that can be applied alone or as the first stage of your message framework.
INTO FOCUS
COJA’s services build on one another.
From understanding your narrative landscape to implementing clear messaging systems and supporting leadership, this is how the work evolves.
FREQUENTLY ASKED QUESTIONS
Below are common questions about COJA's services and process.
For anything not covered here, fill out this form and someone from our team will be in touch.
1How is COJA different from a PR or strategic communications agency?
PR agencies are built to generate coverage. Strategic comms firms are built to manage it. COJA starts earlier than both. We help organizations understand the narrative already shaping how their audiences interpret their work - before a campaign launches, a message goes public, or a crisis hits. We don't pitch stories to journalists or manage reputations. We build the brand foundations that make every communication more honest, consistent, and effective - and we equip your team with tools to manage that communication over time. In some cases, we manage it alongside you.
2How do we know which engagement is right for us?
That's what the intro call is for. We'll ask a few questions about where communication is breaking down — internally, externally, or both — and point you toward the right starting place. Most organizations begin with the Internal Messaging Audit because it creates the foundation everything else builds on. But we won't recommend more than you need.
3How long do engagements typically last?
The Internal Messaging Audit delivers within 30 days. Implementation Sprints typically run four to six weeks depending on scope. Narrative Partnerships are ongoing and structured around your organization's pace and priorities. We'll be clear about timelines before any engagement begins.
4What if we already have messaging or brand guidelines?
The first questions we ask are whether your guidelines are used, understood and aligned to your values. We diagnose whether the humanity and natural voice in your work is actually coming through. Existing materials tell us how your organization wants to be understood. Our audit helps surface whether that intent is landing, whether it reflects how the work has evolved, and whether it holds up under pressure. We build from what you have, not over it. And if you don't have anything yet, we can build it from the ground up.
5How are your fees determined?
Pricing reflects the depth of expertise involved—journalistic rigor, award-recognized movement messaging, and the strategic value of work typically handled by a full-time senior communications hire. By working with COJA, organizations get high-level, specialized support without the long-term cost of adding staff, managing benefits, or bringing on multiple contractors to fill gaps.
6Do you work with organizations outside Colorado?
Yes. Our audit and narrative work is designed to be conducted remotely, and we've worked with teams across the country. If you're based outside Colorado, the process looks the same: core team session, stakeholder interviews, and a full findings walkthrough, all via video if you aren’t in the Denver metro area.
HAVE OTHER QUESTIONS?
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Book your free intro call. No pitch. Just a diagnosis.